Question 1

How much is UK shipping?

Accepted Answer

Shipping in all UK and EU is free on all orders over £500. For orders under £500, a shipping fee will be applied.

Question 2

Do you ship overseas?

Accepted Answer

Yes, we ship all over the world using Royal Mail International tracked and signed service. Shipping costs will apply, and will be added and confirmed back to you.

Question 3

Are there duties and taxes on my overseas order?

Accepted Answer

UK and European taxes are included in the price of the product.
For orders outside of Europe, there may be duties and taxes incurred on your shipment that you will be responsible once the product arrives in your country. Please note this is not included in the price of the product.

Question 4

How is my order shipped?

Accepted Answer

We will confirm timescale of delivery on receipt of order. The pieces are made to order and have a 4-6week manufacture period (we do carry a limited stock)

Question 5

What if I refuse my UK or overseas order?

Accepted Answer

Should you change your mind after your item has been dispatched and refuse your order, you will be responsible for return shipping charges. We will reimburse you less the return shipping cost. Please note return rates will vary by country.

FREQUENTLY ASKED QUESTIONS

How much is UK shipping?

Do you ship overseas?

Are there duties and taxes on my overseas order?

How is my order shipped?

What if I refuse my UK or overseas order?